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What every SMB retailer should put on their wish list

It’s go time for retailers, and no one hustles harder than small businesses getting their brand out there during the holiday season. But those on the small-but-scaling side of retail don’t have to hustle on their own, especially when it comes to delivering an efficient, scalable customer experience through the high season and beyond.

Exoprise Expands Network Visibility into Microsoft Teams and Leading UCaaS Applications

As businesses pivot towards multiple UCaaS platforms, the latest Exoprise monitoring solution offers deep application and network intelligence to support a modern workforce with a great digital experience.
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It's National Work Life Week!

Well-being at work matters to us all and it's important for both employers and employees to have conversations that move towards us enjoying our working lives. After all, the idea that our working lives should be a drudge is archaic. Please find below expert commentary from technology leaders on how we can inspire a better workplace for all.

6 Considerations When Creating a Remote Team Workflow

Like any manager, you’ll know that creating a remote team workflow can go a long way in determining the effectiveness of your team and the projects they take on. If a remote team workflow is too lax and vaguely defined, projects will fall behind schedule, and success will be hard to measure. If it’s too strict and rigid, it can make workers inflexible and create rifts between teams and their managers.

5 Zapier Integrations you Need to Boost your Service Desk Experience in 2023

Working with different tools and applications can help us optimize each process separately. As part of our tech stack, we’re used to having a bunch of specific apps that perfectly solve one need, but if they’re in no way connected, our work becomes less and less efficient. Luckily, Zapier integrations are here to make our lives easier. Native integrations are great, but software developers can only do so many.

Top 7 Content Collaboration Tools To Use

The struggle of creating high-quality content is real. Leading content needs merging various ideas from many brains on content creation, evaluation, and delivery. Even if you are a content trooper, you need a clear approach to connect with other team members, document their activities, and offer a home for all the information they generate. This is where content collaboration, or the concept of handling all aspects of content creation and diffusion in one place, is helpful.

10 Skills Every Boss Needs to Run a Remote Company Successfully

There are many benefits to running a remote company, on one side, you have access to a larger talent pool, you can save on office costs, and employees are happier and more productive when they work from home. But remote companies also come with their own set of challenges. The biggest challenge is making sure that the remote team is managed effectively. So, what makes a good remote boss? And how can you lead a remote team effectively?