Teams | Collaboration | Customer Service | Project Management

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Incident Response Automation: Part 3 Playbooks

As the digital age unfolds, the challenges posed by cyber threats have exponentially amplified, revealing the undeniable importance of a robust cyber defense mechanism. Building on the foundation laid in the first two parts of this series, this segment focuses on the centerpiece of Automated Incident Response (IR) – the playbooks. These playbooks not only dictate the automated reactions to specific threats but also ensure that the response is both precise and efficient.

How to Transform your Agency's Operations - Webinar with Agency Hackers

Operations can often feel like an agency afterthought, but it’s an area that can’t be overlooked for long. Watch this video, in partnership with Agency Hackers, where Harv Nagra from SAENTYS shares his best practice on agency operations and the crucial role they play in success.

Unlocking Growth with Software Development Outsourcing

Explore the world of software development outsourcing with this comprehensive guide. Understand the risks involved and find tips on choosing the right outsourcing company. Discover how Insightful's software development time tracking solution and tools to monitor remote worker activity can empower your journey towards growth and innovation.

Importance of good leadership in the workplace for work-life harmony

Ten things I love about me: How bragging about yourself – in the nicest way possible, of course – enhances work-life harmony and leads you to your vein of gold within. Join us on this Cohesion podcast with Marla J Albertie, owner and founder of a multi-media coaching company, as we talk to her about her recently re-released work-life harmony journal.

Skype Vs Teams: who wins in 2023?

Corporate communication is crucial for businesses—each email, call, or document shared plays a major role in decision-making and operations. And communication tools are at the heart of it! There's a fierce rivalry between two of these powerhouses aiming to control this pulse: Skype vs Teams. But the question is—who does it better? In one corner, we have Skype, known for its user-friendly interface and reliable service.

Best Zendesk Training Resources in 2023

Do any of us ever truly master a tool? We may try, but with how quickly tech companies push out changes, it’s difficult to fully master a piece of software. Zendesk is a good example of this. Zendesk releases new features and content regularly, so if you want your support team to get the highest possible return on your Zendesk investment, it’s critical to stay up to date on Zendesk’s feature releases.