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Businesses should always strive to have enough employees on hand to get work done well — and on time. Understaffing scenarios can lead to overworked team members, missed deadlines, and frustrated clients. But too many employees cause issues, too. If team members are standing around with nothing to do, labor costs will be higher than they should be. Not only that, but when team members don't feel useful, it can be demoralizing and may cause them to seek more engaging work elsewhere.

The Freshworks Fall ’22 Launch highlights our top new product capabilities and solutions from the second half of 2022. Our announcements are focused on three areas: At Freshworks, we are constantly innovating to empower employees, and deliver personalized, delightful customer experiences. Here are some of the highlights for Fall ’22.

When it comes to selecting the best agile project management tools, there are plenty of factors to consider. From the type of tool to your project end goals, you will need to make multiple informed decisions along the way. Don’t fret. We’re here to help you. In this blog, we have curated a list of the top 10 free agile project management tools that you can consider to ensure you are delivering high-quality projects with increased speed and efficiency. Let’s get to it.

If you’re a software developer, administrator, or project manager, you’ll know that managing programs can be a daunting task. Fortunately, there are a variety of tools available to help make the process easier. In this article, we take a look at 10 of the most powerful program management tools out there. From project planning to track progress to reporting, these tools can help make your job easier and help you deliver on your projects on time and on budget. Ready to start using them?

Whether you’re on the receiving end or have the unenviable task of delivering bad news to employees, the stress and emotions surrounding it can be overwhelming. Word of large-scale layoffs in the tech sector filled our social media and newsfeeds this week.

At Geckoboard, we work with many Zendesk customers around the world. One of the great things about Zendesk is that it offers a variety of pricing plans to suit different budgets and levels of usage. A key consideration when budgeting for a Zendesk Suite plan is allocating the number of agent seats (paid user licenses) for team members you add to your account. You can choose to start with a few seats and then increase your seat count as your team grows.