Teams | Collaboration | Customer Service | Project Management

%term

The Great Resignation - What's at Stake for IT?

Roughly 47.4 million people quit their jobs and left the workforce last year in search of better ones, leading to what we now call the Great Resignation. Then, as the economy re-opened and companies intensified hiring efforts, millions of people switched careers, searching for better working conditions and higher salaries. Experts say the trend will continue as the Gen Z population reshapes the labor market.

Increasing Employee Retention: How to Keep Employees Happy

It is no secret that businesses need talented employees to succeed. Businesses should create a system in increasing employee retention to keep talented employees. However, keeping those employees happy and engaged can be a challenge. We will discuss some tips for increasing employee retention and keeping your team members satisfied! Let’s dive in!

The Digital Declutter: A Complete Guide For Better Employee Productivity

We’ve all heard the adage, “tidy desk, tidy mind,” but what about a tidy desktop? In a 2021 survey, 60% of respondents claimed to feel less stressed after decluttering their devices. Moreover, 71% reported feeling more organized and 69% felt more productive. Despite this, only 34% of respondents said that they were regularly taking steps to declutter their devices. The problem is, that our digital lives are rapidly becoming an analog for the world inside our heads.

How To Manage Your Project's Budget | Scoro

Project budget management isn’t just jargon for a rough plan; it’s the driving force behind your entire project. It’s what helps get everything off the ground successfully – and keeps it there – right until the very end. No more losses, underdelivering, or broken promises. Just a clear forecast of what you need, how much you need, and when you need it in order to deliver your project successfully.

Mental Health and the Service Desk: How Leaders Can Safeguard Their Teams

The COVID-19 crisis has changed the way we live and work forever. It’s been a rough few years and one of the things that we’re still not sure of is its full impact on mental health. So many IT professionals went to extreme and heroic lengths to keep systems up and running during the pandemic.

Time Tracking Software For Architects & Engineers | Workstatus

Being an architect, you must be working on ample projects, probably have to manage multiple clients, and keep track of how much time you spend on each project to compensate correctly. To deal with this, if you are looking for #ArchitectsTimesheetSoftware that will help you make your workday more productive, you’re in the right place. Workstatus is the best #TimeTrackingSoftware for architects to help you manage your everyday tasks and projects.

How Ticket Triage AI Can Revolutionize Customer Service

Customer support tickets come in various shapes and forms, and from multiple channels – webforms, email, messaging and live chat. When a ticket enters a support team’s inbox, many companies triage it, tagging it based on the topic or urgency, and route it to the appropriate agent or team. This process helps streamline workflows, ensuring the right eyes are on the right ticket, and issues are resolved as quickly and accurately as possible.

The Melding of Culture and Communications: How Hubspot's Culture Code Enables Employee Ambassadors to Foster Their Brand

There is a thought in tech that there are internal and external goals. And never the twain shall meet. However, at Hubspot, nothing could be further than the truth. In the 13th episode of Simpplr’s Cohesion Podcast, Amanda Berry, Manager of Corporate Brand & Communications and Head of Internal Communications, explored the intersection of company culture and communication with Sophie Hamersley, Manager of Internal Communications at HubSpot.

37 Best ClickUp Alternatives For Work Management | Scoro

Nothing spells success like full utilization of an organization’s resources; financial, human, technology, or even time. Project management using the right software is a big step toward achieving results. ClickUp is a well known option for a manager, developer, or anyone seeking to get things done. However, ClickUp may not meet all your needs as an organization, and there are several alternatives to choose from for your work management.