Teams | Collaboration | Customer Service | Project Management

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Courier Inbox for web and mobile, a complete notification center

📣 Join the conversation on Product Hunt where we're discussing this groundbreaking launch and the future of in-app notifications. A notification center inside of web and mobile apps is now an expectation. It’s a way to reach specific audiences or users with tailored messages and a way to boost engagement by bringing people back into the app.

9 Tips & Benefits Of Outsourcing Services For Your Business

In today’s global economy, outsourcing has become a strategic choice for companies seeking cost-effective solutions and access to specialized skills. Countries like India and China have become prominent destinations, transforming into IT hubs where companies can find skilled & affordable resources. Source: ISG To effectively manage operations and projects in these outsourcing countries, companies can leverage the power of outsourcing management tools like Workstatus.

Boost Your Productivity with These Top Time Tracking Software in 2023

In today's fast-paced world, time management is crucial for maximising productivity and achieving success. Thankfully, there are numerous time tracking software available that can help individuals and businesses effectively manage their time. In this blog post, we will explore the top time tracking software in 2023, their benefits, features, pricing, and provide some useful time tracking tips. ‍

Freshworks CIO on generative AI's impact on service management

The disruptive nature of generative AI in business is becoming apparent. We sat down to chat with Prasad Ramakrishnan, chief information officer (CIO) at Freshworks, to understand how he believes generative AI will impact and transform the service management industry. Here’s what he has to share with CIOs on how generative AI can be leveraged to improve employee experience and agent productivity.

Mastering Multichannel Support: Effective Strategies for Comprehensive Customer Engagement

Dive into the world of multichannel support with this comprehensive guide. Understand the importance of catering to diverse customer communication preferences, maintaining service consistency, and implementing efficient channel management. Discover how Insightful's advanced features aid in proactive support, strategy optimization, and building meaningful customer relationships across multiple channels.

Time Wasters At Work - How to Identify and Eliminate Them?

It is undebatable to mention how cut-throat competition exists in every industry you name in this global village. Therefore, no organization wants to compromise either on the quality of work or its quantity. However, knowingly or unknowingly there exist time wasters at work which not only kill employees’ time but also their productivity on a proportional level. As per statistics, around 31% of employees spend 30 minutes a day on unnecessary tasks which we call in other words as time wasters.

A Complete breakdown of The Project Management Life Cycle

Every project has a start and an end. But most of all, it’s the process in the middle that dictates the success of a particular project. Studies show that companies that pay heed to their project processes have a 21% higher chance of meeting their goals. But it’s easier said than done. Most managers agree that project management is not easy. But acknowledging the difficulty of project management is the first step towards detangling the complexity itself.

Exciting News: TrackingTime Receives Top Honors in G2 2023 Summer Reports!

We couldn’t be more thrilled to share our latest achievement in the G2 2023 Summer Reports. TrackingTime has been awarded the prestigious Leader for Time Tracking Software badge, adding to our impressive collection of accolades, including Momentum Leader and Small Businesses High Performer. This recognition is a testament to the outstanding feedback and support we’ve received from our incredible customers.