Teams | Collaboration | Customer Service | Project Management

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10 Ways RCS Chat Can Improve Your Messaging Experience

RCS (Rich Communication Services) chat, a next-generation messaging protocol, is transforming how we communicate, bringing a host of new features that enhance traditional SMS. But what is RCS Chat, and why is it gaining so much attention? This blog will explore RCS chat's meaning and features and how it can significantly improve your messaging experience.

Crafting an effective compliance policy: A comprehensive guide

Given today’s intricate regulations, every organization, no matter its size, must have a strong compliance policy. A well-written compliance policy lowers risks and guarantees that your business complies with all applicable laws. In this blog post we will learn what makes a strong compliance policy, how to make one, and common traps to avoid.

Introducing Formula Fields: Hello robust reporting and goodbye manual calculations

It’s time to put away your calculator and stop exporting data to external spreadsheets just to apply calculations. Introducing Formula fields - add, subtract, multiply, and divide fields to spin up the perfect insights in your custom reports!

Top 10 Best Work Management Software in 2024

Are you looking for the finest work management software in 2024? Your search ends here on this page. So, why do you need a work management software? As per my experience, project management software solutions are useful to a certain extent. These include projects and tasks. However, you need a slightly different tool for managing non-project work such as daily operations, time-tracking, and sending invoices to clients.

The top 10 compliance training software in 2024

In the modern, fast-paced corporate environment, it is more crucial than ever to comply by regulations that are continuously changing. By using the appropriate compliance training software, you can ensure that your business maintains current industry standards, stays out of financial trouble, and maintains a favorable reputation. The features, prices, and benefits of each product are highlighted as this article looks at the top compliance training software for 2024.

5 Communication Barriers and Ways to Overcome Them

We all know good communication is essential to strong relationships in our work and personal lives. Communication is the glue that holds relationships, families, and friendships together. At work, it can be the difference between a project succeeding or failing—or even between a business floundering or thriving. There’s also a financial incentive to communicate effectively.

How MSPs Provide SaaS, UCaaS, and Network Monitoring

With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients’ demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools.

Billable Rates 101: A Guide For Professional Services

Everyone knows you need solid revenue and profits to build a sustainable business. But there are lots of different factors influencing those areas. To truly understand your revenue and profits, you need to first understand billable rates and your average billable rate (ABR). This way, you know how efficiently you’re generating revenue and profits. And can adjust your pricing or resource allocations to boost your margins. Here are the basics.

Top 10 Essential Workforce Management Tools & Software with Price

Workforce management tools & software play an important role in the modern work environment. Almost every organization uses such tools. Those who don’t stay behind in productivity, efficiency, and overall in the market. Using such software is now necessary because of the diverse workforce, managing which is a challenge. Moreover, in today’s post, we will run you through the top 10 workforce monitoring platforms to help you decide the best-fit software solution for your organization.