Teams | Collaboration | Customer Service | Project Management

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Partnering With Product and Tech for a Better Employee Experience with Shawnee Irmen-De Anda

This episode features an interview with Shawnee Irmen-De Anda, Chief People Officer at Thriveworks. Shawnee has two decades of experience serving as a human resources strategic business partner for growing and well-established healthcare organizations. In this episode, Amanda sits down with Shawnee to discuss creating brand awareness while recruiting, incorporating tech into the employee experience, and fighting burnout during times of crisis.

Resource Scheduling in Project Management: Beginner's Guide

Whether you are working with limited resources or simply want to manage what you have more effectively, resource scheduling is an important part of project management that’s all too often overlooked. Project managers are starting to embrace a range of tools and platforms to support their resource scheduling needs. 56% of respondents to a recent survey said their enterprise uses tools for resource management. ‍

8 best eCommerce chat tools for increasing online sales in 2024

Imagine you’re at a bookstore and trying to find a book by your favorite author. If you can’t find it, you would start thinking, is it out of stock? Or is it located somewhere else? You wouldn’t want to go write an email or make a phone call and wait endlessly for a response as it is a very simple, basic question. You might lose interest in the purchase and discard the process. This is what happens when customers don’t get quick responses in eCommerce stores.

Better Together: Miro and AWS drive innovation for product teams

At Miro, we empower product teams to create the next big thing, regardless of their location, by launching diagramming tools, templates, frameworks, and so much more. That’s why we’re thrilled to announce that Miro has won the Amazon Web Services, Inc. (AWS) 2023 Independent Software Vendor Partner of the Year award, in recognition of our commitment to building software that shapes the future.

Embracing Global Collaboration for a Resilient Future

Dear Mattermost Customers, Partners, and Open Source Contributors, Today marks a significant milestone in our journey. I am thrilled to share that Mattermost has joined the World Economic Forum Global Innovators Community. This is more than just an accomplishment; it’s a testament to our commitment to building a more secure, transparent, and resilient world.

Best Integration Platform: How to Bridge the Gap

As a business owner, you’re always looking for ways to streamline your operations and increase efficiency. One way to achieve this is by implementing a business integration platform. A business integration platform can bridge the gap between different operational areas of your business, ensuring seamless and efficient communication between systems, processes, and people.

Client Management: What Is It? And How to Do It Right

In project management, there’s a critical skill that sets the exceptional apart from the average: client management. It’s not an optional add-on anymore—it has emerged as an essential pillar of a project manager’s role. Think of it this way: If your project is a finely tuned machine, your clients are the engine powering it.

8 Different Perks Your Company Could Offer Employees

When managing a business, attracting and retaining top talent is crucial. Strategies abound, from competitive salaries to corporate culture, yet one facet often overlooked is employee benefits. More than just the basics such as health insurance or retirement plans, it's the added perks that can set your company apart. But you might wonder - which are truly worth the investment? Read on as we dive into exploring different perks your company could offer employees that are indeed worth the cost.

How to Build Intellectual Courage at Work

Intellectual courage is the ability to challenge and question established beliefs, ideas, and practices, even in the face of potential risk or criticism. It involves being open-minded, curious, and willing to take intellectual risks. In the workplace, intellectual courage can lead to innovative solutions, improved problem-solving skills, and personal and professional growth. In today’s constantly evolving work environment, having intellectual courage is crucial for success.

11 ways to use AI for a better employee experience

AI for employee experience means leveraging artificial intelligence technology to improve all aspects of the employee journey, including onboarding, performance, development, support from internal service teams and access to information to perform daily tasks. The key to running a successful business is creating an environment that fosters an exceptional employee experience (EX).