Teams | Collaboration | Customer Service | Project Management

October 2024

Cloud Computing in Healthcare: Benefits, Types, and Solutions

The demand for cloud technology is skyrocketing across industries as businesses transition their operations to digital. Research says that 85% of organizations are preparing for a “cloud-first” approach by 2025 to drive digital transformation. In healthcare alone, experts estimate that the total global spending for cloud technology will exceed 89 billion USD. This solidifies the significant impact of cloud-based services in boosting overall efficiency.

6 Effective Ways To Improve Work Performance

Performance at work is crucial for companies to assess personnel productivity and monitor data on hard and soft skills, leadership qualities, and employees’ attitudes. Such analysis is helpful for both managers and the entire team. Here’s why: Indicators such as task complexity, resource expenditure, and deadlines are considered when assessing labor efficiency. For example, employees cope well with their job duties but do everything late and interrogate colleagues.

Step-by-step guide to the risk management process

The risk management process provides teams with a clear methodology to identify and tackle risks before they disrupt projects. A well-prepared risk management plan keeps your team focused on each step to keep the project steady and successful. A project is most successful when you plan and manage it effectively. Developing your project management skills and implementing tried-and-true project management mitigation strategies can help. But even the most well-developed projects will have risks.

AI Agents and the Future of Teamwork | Atlassian

Whether you call them AI agents, copilots, or teammates, there’s no shortage of talk about how these tools will redefine the workplace. A recent study shows 82% of companies plan to adopt AI agents within the next 1-3 years. But the real question is: how will these agents impact not just individual workflows, but how teams operate as a whole? AI agents are more than just task assistants; they play a crucial role in alleviating everyday friction and fostering smoother collaboration. The challenge lies in designing agents that not only manage routine tasks but also enhance overall team productivity.

Our Take on RingCentral vs Slack: the Good, the Bad and the Ugly

Can you imagine a working environment without team communication tools? Nowadays, that’s almost impossible. Once you start using them, there is no need to keep in touch with colleagues via email. Team chat applications bring the whole team together in one place, organizing the working process and keeping conversations flowing. However, with so many tools hit the market, it can be tough to find the best one for you.

We've Tried Skype vs Google Meet and Chat (Our Team's Feedback)

Microsoft and Google have been battling for years to own the future of tech. Today, I’m comparing two of their popular tools – Skype and what was once Google Hangouts. (Now it’s split into Google Chat for messaging and Google Meet for video calls.) Thanks to building Chanty – a simple team chat, our team had to perform an in-depth analysis of our competitors.

Servant leadership: How to lead by serving your team

Servant leadership is a leadership model developed by Robert K. Greenleaf. Servant leaders display characteristics such as strong listening skills, empathy, self-awareness, and the desire to create a healthy work environment. Read our tips on becoming a servant-first leader and find out what the pros and cons of this leadership style are. Finding the right leadership style is no easy feat. It has to feel natural to you, be accepted within your organization, and effective with your team members.

Why Supporting Employee Wellbeing is Key to a Thriving Remote Workforce

There are 3 billion working people globally, with 40 percent expressing happiness in their jobs, which indicates that roughly 1.8 billion individuals are not feeling fulfilled at work, and this discontent can create ripples that affect not only those employees but also the organizations they represent. Happiness at work is a genuine performance booster, and organizations with high levels of employee happiness report three times the revenue growth compared to their less-content counterparts.

How to Create a Messaging Application

Do you want to build a messaging app but are unsure where to start? Despite the intense competition, the demand for innovative messaging solutions continues to grow. Successful apps like WhatsApp, Telegram, and Signal have set high standards, and today’s users seek both ease of use and advanced privacy features. In this guide, we’ll walk through each step to create a messaging app that delivers secure, real-time communication and a seamless user experience.

Flowdock vs Slack: Comparing Two Long-Standing Rivals on the Team Chat Market

Flowdock is one of the oldest team collaboration tools on the market. Announced in July 2009, the app launched public beta in March 2010 – more than three years before Slack! Flowdock was first designed for developers but has since become a tool for many different types of professionals. After over a decade, Flowdock closed on 1 October 2022. Many teams are now looking for new ways to work together. Slack was designed for various types of teams since the very beginning, having launched in 2014.

How Miro innovates: 4 key questions to drive success

At Miro, we’re obsessed with innovation. We’re dedicated to continuous improvement and are constantly seeking ways to add value to our products and our working practices. While many different companies have many different definitions for innovation, to us it is the human process of applied creativity. We believe in the power of people coming together in repeatable ways to transform creativity into reality. But we also know that innovation is hard and none of us are immune to its challenges.

How to Design and Launch an Online Course Training for Remote Teams

As more companies embrace remote and hybrid teams, keeping everyone up-to-date with a brand’s best practices is becoming increasingly challenging. Sure, companies have gained access to global talents, but they must find creative ways of training these talents to make them resourceful. That’s where online courses come into the picture. A well-designed online course training can help remote teams understand what’s expected of them at any company.

Connecting Care: How EMR Software Bridges Gaps in Technology and Patient Engagement

As technology seeps into the healthcare industry, its profound impacts cannot be overstated. Technological integration in healthcare solutions not only reshapes medical processes but also redefines patient care standards. Electronic medical records are the prime example of tech-savvy innovation in the care realm. They hold the key to harmonizing patient engagement with healthcare delivery, offering innovative solutions by harnessing the synergy between automation and technology.

Deep dive into Element X!

The Matrix Conference saw the official launch of Element X! That means Element X is now the mobile app that almost all Element users should be using for messaging; both in the workplace and for personal use. Some large customers that self-host are still using the classic mobile Element apps. Once those customers have migrated, Element X will simply become ‘Element’ and the classic mobile apps will be retired.

What is a product backlog? (And how to create one)

A product backlog is an ordered list of tasks, features, or items to be completed as part of a larger product roadmap. With an effective product backlog, you can assign developers daily, weekly, or monthly tasks that target your end goals and help you build a better product. Learn how to create a product backlog, plus tips on how to prioritize the items in your backlog. A product backlog is an ordered list of tasks, features, or PBIs (product backlog items) to be completed as part of a larger roadmap.

Why intranets fail reason #4: Inferior UI frustrates employees

Many organizations overlook the critical role that a well-designed user interface (UI) and ease of navigation play in the success of their intranet. Employees are accustomed to consumer-grade digital experiences in their personal lives, but the gap between personal and workplace technology has never been wider. This disconnect could be silently disengaging your workforce, lowering productivity, and damaging employee well-being.

What's New: What we launched in October 2024

If there’s one thing we learned from our Canvas 24 event this month, it’s that collaboration is absolutely essential to your workflow. That’s why we have introduced new and exciting updates that will enhance your collaboration and design processes. From personalized diagrams and improved collaboration tools to powerful integrations with Microsoft and AWS, Miro is continuing to improve the way teams work together.

Miro's top 5 takeaways from Canvas '24

At Miro, we’re on a mission to empower teams to build the next big thing — so, innovation is at the heart of everything we do. That’s why we were thrilled to introduce our new Innovation Workspace, an AI-powered platform designed to help teams get from idea to outcome faster, at our recent Canvas ’24 event in New York City and streaming around the world.

How to Innovate Easily: From Idea to Action

Unlock your team’s innovation potential with Miro! In this video, we’ll walk you through three key phases of turning an idea into action: Problem Discovery, Defining the Solution, and Delivering the Solution. You’ll learn practical tips, discover helpful frameworks, and see real-life examples of how Miro can streamline the innovation process. Whether you're looking to solve complex challenges or simply improve your creative workflows, this video will show you how to turn ideas into outcomes faster and easier.

Simpplr's newest product features and updates: Engage employees with unified Recognition and Rewards, personalized newsletters, and more

From unified Recognition and Rewards to employee newsletters with built-in survey promotion and segment-based branding — here’s what you need to know about Simpplr’s latest product releases to deepen employee engagement.

From assembly line to AI: Upgrade intranet tech to connect frontline manufacturing workers

Artificial intelligence in manufacturing tends to conjure up ideas of predictive maintenance, supply chain optimization or quality control. All are true, of course, but as a data specialist, I view these more as outcomes. What drives these outcomes is an underlying AI-powered employee experience technology that delivers greater employee engagement, a single source of truth, and best-in-class internal communications — all of which empower your people to excel in all they do.

Intranet Buyer's Guide 2025: How to choose the right intranet for your organization

The company intranet has evolved into a crucial tool for employee experience, offering more than just a way to access resources. Employees now expect their workplace technology to offer the same ease and functionality they experience with personal apps, whether they’re in the office, remote or on the frontlines.

Top reasons why customers choose Wire

It’s no secret that the need for secure communications is bigger than ever. Online threats are more sophisticated, and getting worse as bad actors leverage tools like generative AI. If you're not worried about how to protect your organization, then you haven’t been paying attention. From sensitive client data to proprietary information, unsecured communication is a large and attractive target.

Innovating on customer service with the Hon. Victor Dominello | Experts Unleashed | Atlassian

The Honorable Victor Dominello is a former senior minister of the NSW Government. During his 12 year cabinet career, he held a range of portfolios including, Digital Government, Innovation, Finance and Aboriginal Affairs. Being part of the leadership team that led the state through Covid, Victor drove digital solutions such as QR check-ins, vaccine certificates and dine and discover vouchers via the ServiceNSW app.

How Global Enterprises Use Miro to Accelerate Innovation

Discover how top global companies like PepsiCo, Nearform, Salesforce, and Prudential use Miro to transform collaboration and accelerate innovation. This video showcases real-world examples of how Miro’s flexible, visual workspace helps teams streamline processes, shorten timelines, and go from project brief to market launch faster than ever.

7 steps for a successful cloud migration

Today, more than half of companies rely on cloud infrastructure, and with 63% accelerating migration mandates, cloud computing has become a core technology for modern businesses. But while the cloud offers many notable benefits over on-premise, such as cost-savings, performance boosts, and tighter security, the actual process of migration is a major hurdle for many organizations.

PDF Tips for Auditors and Financial Analysts

Accurate auditing and financial analysis are vital for organizations to maintain high operational efficiency and industry compliance. However, relying on manual processes like paper records or spreadsheet-only reviews often leads to errors and delays, potentially costing businesses 25% of staff productivity. PDFs offer a modern and efficient platform for streamlining these processes, minimizing errors, and improving overall performance.

Securing Your eCommerce Customer Support: Best Practices for Safe Email Communications

In 2023, 35% of malware was delivered via email, making it the most common attack vector. Running an eCommerce platform means that your customers trust you with a lot of sensitive data. This, along with ever-increasing privacy regulations, makes cybersecurity increasingly important. While many companies protect their internal systems, they don't consider how they exchange information with their clients. In this post, we look at how you can secure your email communications.

20 Miroverse templates to make the most of Intelligent Widgets

There are so many words we could use to describe our Miroverse community, but one of the first that comes to mind is creative — as you consistently impress us with inventive and practical templates. In our latest challenge, we asked Miroverse creators to design templates that use at least one of our new Intelligent Widgets — four intuitive add-ons that bring new collaborative functionality to your Miro canvas.

Asana Announces AI Studio: No-Code Builder for Designing and Deploying AI Agents in Critical Workflows

Now, teams can create workflows where customizable AI agents perform specific jobs and take action on tasks across every stage of work - from intake and planning to execution and reporting.

Concept map template: Use concept mapping to organize complex ideas

Concept maps are visual representations of information that help keep ideas organized and easy to understand. The different types of concept maps can help you visualize concepts and processes or illustrate systems. Depending on the complexity of what you're mapping, you can either use concept map templates, draw your maps by hand, or use mapping software for more advanced projects.

How to Write Effective Action Items: Guide + Template

Meetings provide a platform for organizations to discuss everything that needs to be addressed, reviewed, and decided, from daily operations to long-term strategies. They help boards and teams stay updated on where everyone is with their current projects and ensure that each member stays aligned with the organizational goals. Needless to say, regular huddles are a way to keep the team engaged and involved. But what happens after the meeting?

How I build better software with UML diagrams in Miro

Join René Kann, Software Engineer at Miro, as he uses Miro to build software with his team. Learn how he centralizes work with Miro boards for documentation and task tracking, visualizes processes with UML diagrams, and uses handy tools like Layers and Miro AI to communicate better with his team and speed up testing workflows. This video has translated captions in the following languages.

The complete guide to App Wireframing

Much like website wireframes, app wireframes visually represent a mobile app’s interface, so you can see what the app is going to look like and how users will interact with it. An app wireframe enables you to quickly design, develop, and iterate on your mobile applications — without unnecessary steps or guesswork. While building an app wireframe might seem intimidating, it’s an easy and useful way to kickstart your app development.

Why intranets fail reason #3: Search functionality is ineffective at best, abysmal at worst

In most companies, the intranet is meant to be the go-to hub for employees to find critical information and stay connected. But even the most beautifully designed intranet can fall short if its search functionality doesn’t deliver accurate, relevant results. When employees struggle to find what they need, productivity plummets and frustration rises.

The Hidden Threats of Communication Tools

Enterprise messaging and collaboration tools are central to how work gets done today. In many organizations, message channels and video calls are where the most sensitive business topics are discussed and proprietary data is exchanged. Zoom, Microsoft Teams, and Slack are popular, IT-supported collaboration platforms for larger organizations. Smaller organizations or independent teams often use Whatsapp or Discord as stand-ins. This type of communication isn’t optional.

We've Tried Slack vs Flock For 2 Weeks. Here's Our Team's Feedback

The way we work has changed a lot recently. Hybrid and remote working are now the norm, meaning teams have to rely on communication tools to stay connected, organized, and productive. With remote work becoming the norm due to the pandemic, it’s clear that seamless collaboration is essential for success. Teams are spread across time zones, hopping between virtual meetings, juggling projects, and trying to stay on the same page. The key to making it all work smoothly? A powerful communication app.

Top 10 Work Management Apps to Improve Your Bottom Line

Someday, artificial intelligence will break time boundaries, days will have more hours in them, but still not enough for us. The thing is, it’s not about how much time you have but how you use it. In this sense, technologies can help us today. “Time is money” is a well–worn cliché and although it sounds hollow, it is by no means devoid of meaning. Poor time management costs companies millions of dollars, reducing the productivity of individual employees and managers.

How to nail your developer presence on Miro

A look at how developers can leverage app marketplace profiles, reviews, metrics, and more to build a trusted reputation on Miro’s developer platform and marketplace. Developers and partners can find a variety of opportunities on Miro’s award-winning Developer Platform and Marketplace with a potential audience of Miro’s 80+ million users eager to streamline their workflows with the power of 3rd-party apps and integrations.

Next-gen employee recognition: 16 strategies + employee recognition program examples

As anywhere work and AI reshape the modern workplace, traditional employee recognition models fall short. Dispersed teams and stretched HR departments need scalable, innovative recognition and rewards solutions that foster a deeper sense of value and commitment — leading to more engaged people and higher retention rates.

5 Ways ISP Proxies Improve Your Internet Experience

In the current world, fast internet connection, privacy, and the ability to access what is prohibited online are crucial to a satisfying internet experience. With a demand for better connectivity, the use of ISP proxies to improve browsing is increasing. These proxies are well-equipped tools that enable users to achieve better control of their internet usage in various ways.

Trello Pricing Scheme: How to Pay Less Every Month

Trello, the visual project management tool that’s famous for its user-friendly Kanban boards, has come a long way since it first launched in 2011. It was originally designed to help teams manage tasks and projects more efficiently, and it quickly gained a following thanks to its intuitive design and flexibility. Fast forward to 2024, and Trello is still going strong in a competitive market, evolving to meet the needs of both individuals and teams across various industries.

Basecamp Pricing: What You Need to Know and How to Pay Less

When it comes to project management Basecamp is one of the most well-known names in the game. Founded in 1999 and officially presented in 2004 by 37signals, it is only a year younger than PayPal. Since then, Basecamp has become one of the leading project management tools, helping countless teams across industries stay organized and collaborate better. Their focus has always been on ease of use.

Citizen engagement in local government: A guide to best practices

‍ What is the secret to promoting a thriving democracy at the grassroots level? The answer lies in citizen engagement in local government. A 2022 survey by Rock Solid found that 62.8% of people reported being satisfied with their access to local governance. This indicates the need for a more significant level of engagement. It also underscores why encouraging citizen involvement in local governance has to be focused.

6 Benefits of citizen engagement for effective governance

‍ Active citizen engagement enables the public to share their opinions on core government decisions with ease and security. This is why it serves as one of the key pillars of a functioning democracy. Additionally, by 2050, two-thirds of the global population will likely live in cities. So, the local governments will need to focus more on involving citizens to meet their needs and aspirations effectively.

How Workplace by Facebook is Taking on Slack? Comparing Chat, Call, Notification and Other Features

Launched in 2013, Slack continues to grow at a heady pace, boasting 10 million daily active users and 85,000 paid customers. Despite Slack’s blatant success, quite a few tools are breathing down its neck. Workplace by Facebook is surely one of them. With Meta’s recent announcement that Workplace will be shutting down in 2026, now is the perfect time to explore what this platform has to offer in our team chat wars series.

Software Piracy Is a Real Threat - Here is to Protect Your IT Assets?

Piracy is an issue that is faced by content-creating companies all around the world, whether they create movies, songs, books, art, or even software. All content is at risk of being stolen and then sold off at a cheaper rate or being shown for free at the cost of ads being displayed. Pirates have become more creative and have come up with different ways to rip others off of their creations and steal their profits for their own good. Companies that suffer the most are software companies.

Regain Control Over Your Privacy: Managing Default App and Social Media Settings

We spend most of our days immersed in the internet and connected apps, particularly social media. Smartphones offer easy one-click access to apps for shopping, learning, and more. We use them knowing that we're trading some personal info to use apps and online services. But did you know that hundreds of companies you've never heard of receive your data every time you open an app or visit a website?

What's new in Asana | October 2024

Welcome to the October edition of What’s new in Asana. First, create and edit portfolio rules to curate, maintain, and share large portfolios with the right stakeholders. Next, view a list of all projects created from a project template in the management dashboard. Finally, filter capacity plans by custom fields, project status, and dates to manage projects more efficiently and stay on top of your team’s workload.

Documentation for Governmental Projects

No one likes writing documentation, but everyone needs it—especially in government projects. Balancing the fast-paced world of innovation with the formal demands of government documentation is not easy for startups. Let’s explore common challenges on both sides—what organizations face and what government teams expect—and offers best practices on how to tackle them, keeping things agile and manageable.

Time is money: How a high-performance intranet accelerates outcomes for financial services orgs

Our State of the Intranet and Future of Employee Technology report uncovers insights to guide intranet purchasing and optimization decisions for program leaders in the financial services sector. Discover current trends in AI integration, user experience, security and more to enhance employee engagement, boost productivity, and drive organizational success in an increasingly digital and regulated world.

Why intranets fail reason #2: Employees lack easy access to all the tools they need

The future of workplace efficiency depends on intranet systems that serve as the central hub for all daily operations. But that’s only possible when an intranet can integrate everything employees need to complete their work efficiently. When they are expected to log into multiple systems or dig through various platforms, productivity plummets, engagement falters, and digital friction sets in.

Slack vs Discord - Gaming, Working or Both? (Our Team's Feedback)

I’m not into gaming. To tell you the truth, the most advanced game I ever played was Mario back in the 90s. But here I am today, writing about comparing Discord vs Slack — the most advertised team chat app out there. As luck would have it, some of my coworkers are gamers and heavy Discord users. They helped me out and shared some expert opinions about Discord for this comparison.

All about Azure Data Factory: benefits, use cases, and more

Data is the backbone of modern organizations. Teams use data to gain insights about customer behavior, audit and optimize operations, forecast future events, and uncover hidden trends that can lead to growth. But while data is critical, many organizations still struggle to harness it effectively. For example, their datasets may be expansive, disconnected, or siloed across numerous platforms, so aggregating it and drawing tangible insights to drive positive change can be really difficult.

Discord vs Zoom: Which App is Best for Online Meetings

In 1991 the University of Cambridge created the first webcam. The reason? To monitor the coffee pot and check who was drinking all the coffee in the office. You know, the important stuff. Fast forward 30 years and the video conferencing market is now worth millions. The pandemic has only accelerated this growth, making video conferencing applications essential for today’s businesses. Companies are now globalized, and remote work has become the norm.

Building the Future: How Tech Trends are Influencing Student Career Paths

In an era where technology is the backbone of every industry, students are more connected to the future of work than ever before. As we progress through the 21st century, the intersection of technology and business is redefining career paths and opportunities. Students ask professional companies, “Please write my essay for me online as soon as you can” even more often these days because they have to account for multiple new tech- or business-oriented disciplines.

How Cloud Management Services Enhance Security and Compliance

Moving to the cloud can provide many benefits, like efficiently scaling resources up or down based on needs. You also have the flexibility to change your use and save on costs. However, it introduces new security and legal challenges that companies must address. Managing security and compliance in the cloud takes time, processes, and tools focused on that task. This is where cloud management services can help.

Why intranets fail reason #1: IT bears too much responsibility

Intranet decisions can either propel your company forward or slow it down, depending on the approach you choose. If you’re considering whether to build a custom solution or buy a packaged intranet solution, consider the implications each of them carry for your organization. The stakes are high — time, money and overreliance on IT resources are on the line — and the last thing you want is an intranet that’s more of a hindrance than a help.

Asana Pricing Explained: How to Pay Less for Asana?

If you google “project management tools”, there are a number of them that will show up in every review, comparison, discussion, and post in general. One of them is Asana, a great project management app created by a Facebook co-founder and ex-Google engineer. Besides its features, there is another thing that a lot of people are interested in: Asana pricing. In companies with a lot of employees, every additional seat means more money to spend every month.

10 Task Manager Apps For Running a Successful Remote Team

If you are that person who says, “I don’t use task management apps because getting into them takes too much time”, chances are, you haven’t found a platform that fits your team’s needs. Using a task management application allows team members to assign tasks, set priorities, and monitor the progress of ongoing projects. It also helps managers oversee workloads and ensure everyone is on the same page.

Slack vs Microsoft Teams: Which Tool is Ahead of the Game?

With the onset of the pandemic and the shift in workplace behaviors, there was a sudden need to facilitate collaboration and digitization to enhance productivity and maintain consistency between team members across different locations and time zones. Satya Nadella and Bill Gates wanted to bid $8 billion USD to acquire Slack, the team chat SaaS company. Their meeting took an extraordinary turn, and instead of buying Slack, they decided to create their own app.

9 Slack Competitors. What Team Chat Tools Are Leading the Way?

Slack has created quite a buzz in the world of team communication. With 10 million+ daily users and more than a $27 billion valuation, it is undoubtedly one of the most popular team communication platforms. However, Slack has gained a lot of competitors throughout the years (Microsoft Teams, and Facebook Workspace, to name a few) that offer highly competitive features and packages. And since Slack’s price tag is quite high many tools deliver more affordable solutions.

10 Best Microsoft Teams Alternatives You Should Try

There are around 270 million Microsoft Teams users worldwide. However, organizations that don’t use Microsoft’s suite of services may need an alternative solution, as the platform is closely tied to the Microsoft 365 ecosystem. Fortunately, many Microsoft Teams alternatives offer flexibility and robust features for team communication and collaboration.

6 tips to build a strong organizational culture, according to Asana leaders

Organizational culture is more than just beer on Fridays. It defines and shapes your work environment, and it’s created by all of the programs, communications, and behaviors within your organization—not to mention your business goals and values. But building a good organizational culture takes time and effort. Read on for our culture-building tips, plus six things to focus on to develop a positive culture at your company.

The Innovation Workspace in 10 Minutes: How Miro AI will help YOU!

Catch the must-see moments from Miro's biggest event of the year, Canvas '24, in this 10-minute recap! Watch as Miro’s CEO Andrey Khusid, alongside industry leaders, unveils the Innovation Workspace. From breaking down silos to accelerating delivery, discover how these innovations can transform your team’s productivity thanks to Miro AI. What’s inside: Don’t miss out! Hit play, and get ready to transform how your team works.

How to Successfully Scale Your SaaS Business

With the tech landscape continuously evolving and the fierce competition, scaling is no longer just an option for SaaS businesses. It’s a necessity. The SaaS industry has a staggering 90% failure rate. Without strategic growth, your SaaS business might just be one of those many casualties. But to successfully scale SaaS businesses, you need more than just luck. Here are five best practices you need to follow to ensure your SaaS business’ lasting success.

How Connectivity Enhances Cross-Team Collaboration and Innovation

In today's busy and ever-changing business world, teams must work well together to succeed. Being connected is critical to successful teamwork as we rely more on technology and work from different places. This connection helps teams overcome distance, time differences, and departmental divides, making it possible for them to talk, share ideas, and work together in ways that were not possible before.

The Role of Cooperation in Surviving Apocalyptic Times with Athena Aktipis, Author & Professor

This episode features an interview with Athena Aktipis, author of A Field Guide to the Apocalypse: A Mostly Serious Guide to Surviving Our Wild Times. In this episode, Shawn sits down with Athena to discuss the dynamics of need-based transfers in societies, the study of zombification, and strategies for building trust in communities.

openDesk enters the chat with Element!

Element is delighted to be joining the launch of openDesk at Smart Country Convention in Berlin, 15-17 October. For those that don’t know already, openDesk is an Office & Collaboration Suite for public administration. The development of openDesk is led by the Centre for Digital Sovereignty in Public Administration (ZenDiS), a limited company created by Germany’s Federal Ministry of the Interior (BMI). Element was selected by ZenDiS as the real time communications component within openDesk.

10 Internal Communication Apps To Streamline Your HR Team

Every HR department can relate to juggling emails, chasing down updates, and trying to keep track of a million things– all at once. One thing that can save the day is nothing other than internal communication apps. Good internal communication is the best way to keep the HR team (including employees!) informed, engaged, and aligned with company goals. These HR comms apps make it easy to manage everything from employee feedback to team announcements without all the back-and-forth that slows you down.

How to Plan an SEO Budget to Achieve Long-Term Business Growth

Search Engine Optimisation is not just a luxury but a necessity. But how much should you spend on it? Creating a well-thought-out SEO budget can be a bit of a puzzle. There are countless factors to consider, from your business goals to the competitive landscape to the resources you have at your disposal. If you’re unsure where to start or how to allocate funds to maximize your return on investment (ROI), you’re not alone. Many businesses struggle with this.

4 Service Desk Trends To Know In 2024

The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models. According to a report from Fortune Business Insights, the market size was valued at $2.83 billion in 2023. This is a significant number, but the numbers are only going to continue to rise. For instance, the market is expected to reach $12.28 billion by 2032, growing at a CAGR of 17.7% during the 2024-2032 forecast period.

Top 12 Online Collaboration Tools for Smart Working

Ask any manager about their biggest pet peeve, and you’ll probably hear the same response: “Working with distributed and disconnected teams!” Honestly, who can blame them? With hybrid work becoming the new normal, managers are spending (read: wasting) more time reaching out to team members than getting work done. This shift is also contributing to gaps in communication, human errors, and missed briefs.

13 Best Chat Apps. Who's Got the Muscle?

Here’s the truth: hardly any ‘chat apps’ are left on the market. Today’s corporate messengers are not just about communication anymore. As business needs have evolved, group chat apps have become powerful collaboration tools. The chatting apps now mix team chats, audio/video calls, file sharing, and integrations with third-party apps, making them complete ‘work hubs’ designed to satisfy all business needs.

8 Videoconference Apps to Stay Connected With Your Team

The internet has completely transformed the way we communicate. The days of sending messages by pigeon or nervously waiting months to find out if a ship carrying your important information ever made it to its destination are long gone. Now, with just a few clicks, you can be chatting with a colleague half across the globe as though they were next door.

What is Workplace Chat and How to Choose the Right One for Your Business?

Effective communication is the key to a positive and healthy work environment. With a well-connected, happy, and motivated team, goals are easily achieved and projects move forward with less friction. Yet many modern workplaces still struggle with poor communication. Misunderstandings, unclear requirements, and confusion about tasks are common in teams that lack harmony and proper ways of communication. All of this harms employee performance.

Gain focus and productivity with the Pomodoro Technique

Breeze through your to-do list with the Pomodoro Technique—a time-management strategy that uses 25-minute work sessions and 5-minute breaks. By breaking work into manageable chunks, you can limit interruptions and reduce mental fatigue. Below we explain how the technique works, its benefits, and how to implement it for yourself. Do you ever feel overwhelmed by your to-do list and wonder how you’ll complete everything?

10 strategies for IT teams to manage more impactful intranet programs

IT teams have shifted to center court of the organizational communication game. Not only are they still responsible for the infrastructure that allows business to get done, they’re now the architects of digital employee experiences, wielding the power to drive measurable business outcomes through strategic employee technology management.

Why intranets fail and how to ensure yours succeeds

Intranets have long been hailed as the central hub for communication and collaboration, yet many fall short. Instead of facilitating smooth, efficient operations, intranets often frustrate employees and bog down productivity. There are common reasons why intranets fail — as well as solutions to avoid the pitfalls of these intranet challenges.

6 ways to build rapport and develop meaningful relationships

Rapport is an essential soft skill to help you build trust, establish effective communication, and develop great relationships with your team members. In this article, we walk you through 6 tips to break the ice and build rapport. Everyone wants a positive relationship with the people they work with. But building a healthy level of camaraderie, rapport, and comfortable conversations takes effort. Sometimes, it seems like people are just born with this skill.

How to make a dynamic org chart (and why you need one)

It’s always important to have an up-to-date visual of who’s who in your organization, whether you’re trying to create an accurate hiring plan or looking to better support cross-functional collaboration. That’s where an org chart comes in. It’s a visual representation of the hierarchy of your company — the different departments, roles, and reporting structure.

20+ Best Business Productivity Apps - Save Money, Time and Effort

Coffee could be killing your productivity. As former Googlers say, relying on your morning cup of Joe will likely worsen your work rate. But there’s also one thing that can boost your output, not undermine it. I’m talking about the best apps for productivity. These tools save us time, effort, and money—even if we indulge ourselves in a cup of coffee occasionally. So, let’s talk about business productivity apps. At Chanty, we are keen on exploring digital tools.

How engaged citizens drive better governance & 5 tools to boost participation

‍ According to the Organisation for Economic Co-operation and Development (OECD), countries with higher levels of citizen engagement tend to have more effective and responsive governments. This highlights the critical role engaged citizens play in enhancing governance. However, challenges like lack of awareness, communication barriers, and limited accessibility often restrain civic participation.

Zulip's Google Summer of Code 2024

This summer, 17 contributors completed the Google Summer of Code(GSoC) program with the Zulip development community. This was the 9th consecutive year that Zulip participated in GSoC; over 120 contributors have now completed one of our formal internship programs, primarily through Google Summer of Code and Outreachy. Our welcoming community is fully committed to helping bring up the next generation of open-source contributors from a wide range of backgrounds.

130 icebreaker questions for work that actually work

Icebreaker questions help you learn who your teammates are as people—beyond just their work habits. This team building activity focuses on answering fun questions and is a simple way to build trust and morale. Get started with these 130 prompts, which range from favorite knock-knock jokes to existential questions (e.g., is a hot dog a sandwich?). How much do you know about your team members?

Meet Rovo, your AI-powered teammate | Atlassian

Rovo is your AI teammate, powered by Atlassian Intelligence. With Rovo, quickly find information across your Atlassian and third-party apps, learn and iterate on knowledge as you work, and take action faster with specialized virtual agents. Discover how to unleash the potential of every team with Atlassian Rovo.

Get from idea to outcome faster with the new Innovation Workspace

We’re thrilled to introduce the Innovation Workspace, the most significant product update in Miro’s history, to help teams innovate together, innovate faster, innovate their way, and innovate securely on one intelligent canvas. You’ve probably noticed that at Miro, we have a borderline unhealthy obsession with innovation. We love to see teams come together to create the next big thing. Because when it works, it’s beautiful.

Why Jira tickets, code comments or meeting notes are NOT long term specifications?

Working on a software project with an agile methodology means delivering constant improvements in small increments. This translates to frequent changes on the product level (what the product offers, how the user experience works) and on the technical level (how it works under the hood). Organizations typically track these changes using a ticketing system, such as Atlassian Jira, where tickets describe what needs to be implemented.

Discover the Innovation Workspace: Accelerate Teamwork with AI

Join us for an eye-opening keynote session where Miro's CEO and Co-founder, Andrey Khusid, alongside industry leaders, unveils our biggest product announcements of the year. Discover how your company can break down silos, reignite excitement in the workplace, and leverage cutting-edge AI technologies to accelerate delivery in today’s fast-paced environment.

Top Remote Work Skills to Highlight in Your CV

When you're polishing your CV for remote job opportunities, emphasizing the right skills can really make you stand out. It's not just about listing them and leaving the rest to a fancy CV maker; you need to show that you can excel in a virtual setting. Have you thought about how your self-motivation and adaptability appear to potential employers? And what about your tech skills—are you effectively demonstrating your ability to tackle problems on your own?

How to Increase Telegram Subscribers: A Guide to Boost Your Reach

Telegram is well on its way to becoming one of the most popular social media platforms. It started as a simple messaging app, but nowadays, there are over 500 million Telegram members. This makes Telegram one of the smartest ways to reach your target audience. However, getting more Telegram channel members isn't always so easy. There are also other Telegram channels that are your competition.

AI for IC: 3 research-backed ways for Internal Communication teams to drive engagement and unleash productivity with an AI-powered intranet

In one of business’ great pivots, high performing Internal Communication teams have switched from full pandemic/crisis mode to become a catalyst for furtherance of company culture as well as organizational impact. Senior leaders across the globe have realized that internal comms, when done right, can be a highly effective lever that moves the needle on critical KPIs.

The Future of Work: Embracing Digital Transformation

The COVID-19 pandemic has dramatically reshaped the way we work, accelerating the shift towards remote and hybrid work models. This transformation has underscored the importance of understanding and adapting to technological advancements to stay competitive. As we look to the future, several key trends and technologies are poised to redefine the workplace.

NATO NI2CE Messenger utilises the power of decentralised communication

Fast Company recently covered NATO ACT’s partnership with us to create its NI2CE Messenger, an exploratory initiative to investigate the potential of a digitally sovereign messenger. For experimental use within NATO ACT, NI2CE (NATO Interoperable Instant Communication Environment) is a sovereign and secure messenger that aims to complement existing NATO communication solutions with a secure Bring Your Own Device (BYOD) style messenger for ‘non classified’ use.

The secrets of better meetings: An interview with Miro's Way of Working Lead, Dom Katz

With dispersed teams across the world and a slew of new technologies to connect us, the way we work together is changing. While asynchronous work is on the rise and meeting time is on the decline, the time spent in meetings — and how people spend that time — remains divisive.

How to scale retail management operations with Asana

Retail management involves supervising a retail business's day-to-day operations. This includes making sure everything runs smoothly, from managing inventory to improving the customer experience. To do this, store managers must have smart business growth strategies and a keen understanding of how to scale a business effectively. These key retail industry skills allow businesses to meet customer demand and maintain their competitive edge.

Asana tips: 4 ways to reduce manual work

If you had to guess, how much time do you think you spend on manual work? Looking back, it doesn’t alway feel like a lot, because “manual work” can take so many different forms: setting up documents, routing work, creating reports—the list goes on. But manual work is a huge contributor to work about work, the busywork that takes up 60% of every workday.

How Clinch AGI went from $0 to revenue in 6 months | Atlassian for Startups | Atlassian

In the Startup Stories with Atlassian series, we interview founders about their entrepreneurial journey, learn about the problems they are trying to solve, and explore how their teams are using Atlassian tools to grow and deliver value to their customers. Watch our interview with Uday Chakravarthi to learn how Clinch AGI secured early customers and went from $0 to revenue in 6 months, and the toolstack they used to enable remote collaboration across four time zones..

Miscommunication In The Workplace And Ways to Avoid It

Effective communication in the workplace is crucial; it’s the key to achieving goals and scaling your business with ease. Miscommunications can disrupt your operations and severely affect your productivity. Several factors may cause a lack of communication at work. You must identify these causes and take the necessary measures to improve communication. With better communication, you will improve collaboration and minimize the likelihood of your teams working in silos.

Top 10 Online B2B Websites For Buyers And Sellers Worldwide

In this fast-paced digital world, businesses all around the world are going through significant changes to keep up. The landscape of B2B has changed drastically since the initiation of online marketplaces with streamlined operations. These online marketplaces have emerged as powerful tools of engagement. These marketplaces have introduced advanced and innovative ways to connect buyers and sellers together under a single roof.

4 challenges of ERP migration and how to avoid them

ERP enables companies to centralize and optimize disparate business processes, including finance, inventory, CRM, and human resource management, thus helping improve business efficiency. However, companies using legacy ERP can find it more burdensome than helpful for their businesses over time. As ERP software grows outdated, it becomes more challenging to maintain and operate. Software performance, data security, and other issues can also arise.

How Asana's digital team used work management to refresh our brand

As Head of Digital at Asana, I’m no stranger to complex projects that span multiple teams and tools. When we decided to launch a major digital brand refresh on Asana.com, I knew we needed more than great ideas to be successful—we needed clear communication, precise planning, and a solid execution strategy to get it done. Luckily, we had Asana’s capabilities to support us every step of the way.