A Homage To The Internet’s Most Famous Customer Experience Research Study. If you’re in the customer experience space, you’ve probably heard a handful of these customer experience statistics: And lastly, the finding that may be responsible for more corporate buy-in on customer service and CX improvement over the last 4 years.

Hustle culture is over, there’s a better way of working and it’s all about sustainable productivity. Learn what it is and how to implement it in your teams with these tips!

Before we explore those options, here are some stats which reveal the true state of things as it relates to employee retention. Additionally, Workforce Institute’s 2021 Retention Report found that around two-thirds of employee departures could have been prevented. And in response to this employee exit, companies are switching up how they approach the workplace and work spaces, growing and enriching their employee experience.

As companies become increasingly competitive, finding new ways to track employee productivity is essential. Luckily, time tracking software enables companies to track employee productivity easily. This tracking technique helps employees manage their time and organize their workflow. In this article, we’ll compare two well-known time tracking tools: Tsheets and Time Doctor. We’ll take a detailed look at their features and integrations to help you choose software that suits your needs.

Pipedrive is a popular choice of CRM system for sales teams, especially in small to medium sized businesses. It provides an easy-to-use interface and powerful features that help teams manage sales performance, track progress and generate sales reports with ease. With Pipedrive, sales teams can create pipelines, assign tasks, set deadlines and monitor key metrics. They can also track leads, set targets, and view detailed analytics to gain valuable insights.

Working remotely is a great way to have more flexibility in your schedule and take control of your work-life balance. However, it can be easy to get distracted while you’re working from home. Late in 2020, Upwork released an economic report stating that 41.8% of Americans were working remotely. The remote work mode has its benefits and challenges. One of these challenges is that remote work is subject to many distractions.

This November, we held our annual conference, Distributed ’22, where we shared solutions for collaborating, creating, and innovating in an increasingly digitized and distributed world of work. We also announced some pretty exciting product updates — including Talktrack, Interactive Presentation Mode, and integrations for YouTube, Looker, and Confluence — which will create even better spaces for teams to collaborate and enable new ways of working.

The future of selling is here, with tools that drive sales teams’ speed and efficiency.

The Scaled Agile Framework, or SAFe, might sound like a contradiction in terms. The agile methodology for software development is designed to help companies operate nimbly — without being slowed down by processes or constrained by a rigid plan — so that they can deliver value to customers more quickly and efficiently. But what happens when a small, agile company grows into a large enterprise?

The information every board document contains is the cornerstone of an organization and a board’s success. This is why all organizations must place a premium on secure access and storage of their documents. More than a step to keep pace with the demands of the global pandemic, adopting a centralized document repository for your organization signals a positive tread in your digital transformation journey.