In today’s workplace, many businesses operate in a hybrid environment, with employees working from offices and remote locations, or anywhere they choose. This setup benefits employers and employees; employers can save on office space, and employee productivity remains high. However, maintaining and managing employee productivity is the employer’s responsibility, so how do you monitor employees without being overly intrusive?

Look through think pieces and conversations over the course of the last two years and you’ll find a lot of talk about the acceleration of digital transformation. Now that the dust has settled, we can safely say that many of the grand predictions about the future of work have taken place.

In the year 1800, in a revolutionary move away from corporal punishment in the workplace, Robert Owen introduced the ‘Silent Monitor,’ a wooden block with a different color on each of its four sides that could indicate employee behavior on a scale from bad to excellent. The field of performance management continues to evolve by degrees since, far from the miserable work conditions of the industrial revolution, but not yet attaining an enlightened age of business.

Professional services automation can play a pivotal role in the delivery of services. It is a technology platform that enables organizations to streamline and automate all areas of their professional services operations, including project management, customer support, billing and invoicing, resource management, and reporting.

When someone makes an insurance claim, they’re under a lot of stress. Maybe their son just totalled the car or their house caught fire. It’s already a very bad day. Filing a claim might be the last thing on their mind when the unexpected happens. And if the claims process isn’t simple, it can add frustration to an already stressful time. Enduring that kind of bad experience can mean the end of a customer relationship.

It can happen to anyone, from an entry-level employee to a CEO – here’s how to make sense of imposter syndrome’s tricky cousin.

This blog is for you since any sane business owner wants to partner with the best platforms, most likely Twilio alternatives, as communication platforms. It provides an in-depth analysis of every Twilio competitor that has advantages or disadvantages over Twilio.

B2B Customer Service can make or break a company; at the center of that service lies the customer experience (CX). But while 87% of companies believe they provide a strong customer experience, only 11% of their customer base agrees. For B2B companies, that disparity can be particularly damaging. Business customers tend to have a higher standard when it comes to service. They’re typically spending more and coming to the table with more clout than the average consumer.

In this blog, we will talk about the project management dashboard, how it is used, its benefits, and some of the best tools offering project dashboards.